Your Questions, Answered

What sets us apart is our Physician-Scientist approach to mental health. While many practices rely on standard prescribing or high-volume 'med-checks,' we bridge the gap between clinical psychiatry and the latest breakthroughs in neuroscience, genomics, and metabolism.

We offer a unified model that integrates advanced psychopharmacology with targeted psychotherapy. We don't just ask how you feel; we look at how your brain and body function at a cellular level. By analyzing your biomarkers and genetic blueprint, we provide a precision roadmap to healing that is as unique as your DNA.

Our practice provides comprehensive, precision-based psychiatric care rooted in a deep neuroscience background. We offer a wide range of treatment options, from supportive psychotherapy and standard medication management to complex multi-drug psychopharmacology and biomarker-informed treatment. We move beyond standard symptom management by integrating genomic and metabolic medicine to treat the biological root causes of mental health challenges.

By utilizing pharmacogenomic testing, we analyze your unique genetic blueprint to identify which medications will be most effective for your specific biology—aiming to bypass the traditional 'trial and error' process. Furthermore, our metabolic approach examines how your body’s energy systems and biomarkers influence your brain health. By combining cutting-edge neuroscience with personalized data, we create a highly targeted roadmap to optimize your cognitive function and emotional well-being.

To provide the highest level of privacy, convenience, and clinical consistency, our practice primarily operates via a secure, HIPAA-compliant telehealth platform. This modern approach allows for the seamless integration of precision medicine into the professional lives of our patients across Maryland, Virginia, D.C., Pennsylvania, and Florida.

While telehealth is our most frequent mode of care—offering maximum discretion for our clients in McLean, Potomac, and beyond—we understand that certain clinical circumstances benefit from an in-person connection. In-person sessions are available at our Chevy Chase office on a case-by-case basis and are typically reserved for select patients after a direct discussion. Our priority is to ensure the clinical environment is optimized for your specific therapeutic and biological goals.

To ensure the highest quality of personalized care, privacy, and the ability to utilize advanced diagnostics, our practice does not work directly with insurance providers and is considered out-of-network.

However, we are committed to helping you access your benefits. We provide detailed monthly superbills (documentation of services) that you can submit to your insurance company for potential reimbursement. Our staff is highly experienced in these logistics and is happy to assist you through the process to ensure it is as seamless as possible.

To ensure safety and clinical precision, all refill requests should be managed through the Patient Portal. We ask for 48 business hours to process requests. Please note that for controlled substances (such as those used for ADHD or certain addiction treatments), a recent follow-up appointment is required by law and best clinical practice to ensure the medication remains optimal for your biological needs.

Working with us is a high-touch, collaborative partnership. We blend the deep empathy of traditional care with a sophisticated, data-driven perspective. You can expect sessions that are intellectually engaging and clinically rigorous, yet deeply human.

We don't just focus on the 'what'; we dive into the 'why' by integrating your unique neurobiology and biomarkers into our work. You are provided a 'brave space' for honest exploration, supported by a steady professional presence and a commitment to the highest standard of concierge psychiatric care.

Yes. To accommodate the complex schedules of our clients, we offer a flexible level of care that includes extended access outside of standard business hours.

While our core clinical hours are held during the week, we reserve a select number of evening and weekend appointments specifically for those who require maximum flexibility. These premium slots are available on a case-by-case basis and can be arranged following a direct consultation with your doctor. Our goal is to ensure that your treatment fits seamlessly into your life, providing the high-touch, world-class support that a precision medicine approach demands.

Taking that first step is often the bravest part of the process. You can start by clicking the New Patient Inquiry link to schedule a brief, no-pressure consultation. This gives us a chance to connect, ensure we’re a good fit, and answer any lingering questions you might have. From there, we’ll handle the paperwork together and find a time that fits your life.

Get Started: Intake Form

If you have a quick question or just want to say hello before booking, we’d love to hear from you. You can reach us via our contact form below or by emailing us directly. We do our best to respond to all inquiries within 24–48 business hours, and we look forward to connecting with you soon.

• How do I move my records? We make the transition seamless. You will simply need to sign a standard Release of Information (ROI) form, which our team can provide. We will handle the secure transfer of your clinical history to our new HIPAA-compliant system.

• What about my current prescriptions? Continuity of care is our priority. Dr. Lohoff will ensure all active prescriptions are bridged during the transition so there is no interruption in your treatment plan.

• How do I access the portal? Once you are registered, you will receive a secure invitation to our Patient Portal. This is where you will find your treatment plans, lab results (including genomic data), and billing documentation.

• Is the platform secure? "Absolutely. We utilize a top-tier, HIPAA-compliant platform with end-to-end encryption. You can access your portal via desktop or our dedicated mobile app for secure messaging and telehealth on the go."

To provide the dedicated time and precision care each patient requires, we maintain a strict 48-hour cancellation policy (business days). If you need to reschedule or cancel an appointment, please notify us at least two business days in advance to avoid being charged the full session fee. This allows us to offer the time to other clients who may be waiting for care.